tag:blogger.com,1999:blog-70972000393890376.post8033267295256534996..comments2023-05-14T04:52:20.083-05:00Comments on Café David: Perfect Service Quality Loses CustomersDavid Badilottihttp://www.blogger.com/profile/14256930411796957412noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-70972000393890376.post-75736978222497997352009-01-09T07:05:00.000-06:002009-01-09T07:05:00.000-06:00Well, My experiences at Jogo were fairly similar, ...Well, My experiences at Jogo were fairly similar, at one time ti was better but somewhere they just went down hill.<BR/><BR/>I suspect that the fact the store is no longer open says a lot about the impact of the customer experience on revenue, though there is always other factors.<BR/><BR/>Game Knight inside a beer and wine shop on St. Mary's is where I am going now, my first experience there was good from a customer service perspective.<BR/><BR/>We were helped to find what we wanted and they took the exchange with just confirmation of which of theier customers had purchased it as a gift there.<BR/><BR/>In fact the generate and additional sale as we also bought Munchkin while we were there.<BR/><BR/>PaulAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-70972000393890376.post-77129391170198579352008-10-09T00:08:00.000-05:002008-10-09T00:08:00.000-05:00LOL Now Dave, I wouldn't think you would be the p...LOL Now Dave, I wouldn't think you would be the person to not go back to a store with only one incedent of poor customer relations with one clerk, especially since you have done a fair bit of business with them on a number of different previous occassions. ;-) Just a bit of "funnin" from a voice from your University past.....James! Im not on blogger but you can reach me at cowbytes@hotmail.com if you like! Take care and nice to see some of your ramblings....its been a while! LOL!Anonymousnoreply@blogger.com